In short, Easytrip.ai is 100% free to signup and use. If you’re interested in more features or longer trips, we do offer premium upgrades for exclusive features and benefits.
Question: Do I have to pay to use Easytrip.ai?
Answer: No! Easytrip.ai is free for everyone to use to create accounts and plan up to 2-day trips. However, if you’re interested in more features or longer trips, we do offer premium upgrades.
Question: How to upgrade?
Answer: You can easily upgrade to premium by clicking the burger menu on top > selecting "Go Premium", or going to "Profile" and selecting "Go Premium". Here you can review and subscribe to unlock additional features.
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Question: Payment methods?
Answer: We accept credit/debit cards (MasterCard, Visa, JCB, Amex), PayPal, and other digital wallets, so you have plenty of options to choose from. Depending on your locations, you may find some other payment methods powered by Paypal, such as iDeal. If you can’t find the payment methods that you want to use, please send the request to [email protected].
Question: What can I get with a premium upgrade?
Answer: A premium upgrade gives you access to longer itineraries, allowing you to plan for more than just 4 days, as well as other exclusive features! For full detail, please check the Price page.
Question: Is the premium upgrade a subscription?
Answer: No, premium access is offered as a 1 time payment, giving you ongoing access to advanced features, for good, and never have to worry about monthly payment again.
Question: Refund policy?
Answer: In general, we do not offer refunds unless users can prove they couldn’t use or access the service due to a problem on our side. If you have questions, feel free to contact us.
Question: Do you offer any Trial period?
Answer: In general, we do not offer (or need to offer) any trial period, because the service is completely Free to register and use for short trips. You do not need any trial to try the service. If you have questions, feel free to contact us.
Question: I can’t pay with my bank card?
Answer: Please double-check your payment details and make sure you have sufficient funds. If the problem persists, contact your bank (card issuer) first to see if they restricted your card/account for any reason. our support team, and we’d be happy to assist.
Question: I paid but my account was not upgraded
Answer: We’re sorry to hear that! Please reach out to our support team with your transaction details, and we’ll resolve it within 1 working day.
Question: I have other problems with payment
Answer: Our support team is here to help! Please contact customer support at [email protected] if you have any payment issues, and we’ll work to get everything sorted out for you.
Question: How does it work to help plant 5 trees?
Answer: Easytrip.ai contribute 50% of its revenue to sustainable causes and tree planting. For every purchase, we aim to plant 5 trees with that fund. Our mission is to raise awareness of responsible traveling and also directly help make the earth greener, so the next generations can still have a green planet.
Question: I have a payment problem while booking the services you suggest
Answer: Since Easytrip.ai partners with third parties for bookings, please contact the respective service provider for assistance with payment issues. We do not provide any payment for those service providers and can’t do anything to solve their issues.